Refund Policy

We take every customer's shopping experience and satisfaction very seriously, so we offer a 7-day no-questions-asked return service to protect your shopping rights.

1. Return and exchange conditions

Buyers can apply for a return or exchange service if the following conditions are met:

-The goods are unused, not artificially damaged, scratched or deformed;

-The label, packaging, accessories and the goods themselves are intact;

-If there is a gift item, it must be returned together.

2. Return and exchange process

If you need to request a return or exchange service, you can do so by following these steps:

-Contact our customer service, give your reason for return or exchange and submit relevant supporting documents;

-The buyer needs to send the item(s) by post in accordance with the return and exchange method we provide;

-The seller will process the refund within 3 working days after receiving the refunded item.

3. Refund of order amount

Refunds will be made by any of the following methods, depending on the circumstances:

-original payment method: if you paid by electronic payment methods such as credit card, internet banking, etc., we will refund your original amount;

-Bank transfer: If you do not have a refund method available, we will transfer the refund amount to the bank account you specify.

4. Special Instructions

-We will not be able to accept a return or exchange request if the item is damaged due to improper use by the buyer.

-If there are any special instructions or rules, please refer to the relevant terms and conditions.

We hope that this return policy will give you peace of mind and peace of mind during your shopping experience. If you have any further questions or suggestions, please feel free to contact our customer service staff and we will be happy to assist you!